Inside Sales Account Manager

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COMPANY DESCRIPTION

Long Range Systems (LRS) is the leading global provider of on-site paging, guest management, business intelligence and market research tools.  LRS hardware and software solutions are used in a variety of settings including the hospitality, medical, retail and automotive industries. Based in Richardson, Texas, we are an international company with sales/service offices throughout the world and more than 80,000 locations using LRS products and services.  Founded in 1993, LRS owns 20 patents and markets over 30 products designed to enhance on-site guest and staff communication, track customer utilization rates and improve customer acquisition, retention and satisfaction levels. 

POSITION OVERVIEW

LRS is seeking an Inside Sales Account Manager to actively sell its paging, tracking and data analytics products and services across a variety of vertical segments.  LRS is an established company that is in the process of launching a series of data-driven software solutions which complement our existing hardware line.  Together, these tools will enable LRS customers to deliver increasingly higher levels of customer satisfaction, faster service and improved efficiency.  We are looking for an enthusiastic and high-energy individual who has a proven track record in inbound and outbound B-to-B telesales of both hardware and software/SaaS solutions.  Our ideal candidate is an existing top sales performer who enjoys working with customers to deploy integrated technology and data solutions that lead to a better onsite guest experience.  The position is based in our Corporate Headquarters in Richardson, TX and reports to the Vice President of Sales. 

KEY RESPONSIBILITIES:

  • Provide exemplary customer service/relationship management and consultative selling to LRS customers via telephone, online and Web calls
  • Highly proficient and resourceful at identifying and contacting prospective customers with a high propensity to use LRS products and services
  • Accomplish targeted performance and revenue objectives on a consistent basis

·         Conduct thorough customer assessments that include open-ended questions designed to accurately assess customer needs

·         Demonstrate product features to the customer including establishing appropriate ROI metrics and realistic customer expectations related to LRS hardware and software/SaaS offerings

·         Monitor and discuss available customer performance data and business intelligence, making appropriate recommendations for process and service improvements

·         Responsible for processing customer requests (purchase orders, reorders, return authorizations, expedited material requests, pricing and availability requests, etc.) in a timely and accurate manner

·         Perform 40 – 50 outbound calls daily to prospective customers 


KNOWLEDGE, SKILLS AND ABILITIES REQUIRED:

  • Possess a high energy, strong desire to achieve top results with a charismatic and positive “can-do" attitude over the phone and in person

·         Minimum three years of experience in business to business (B-to-B) related sales

·         Background selling technology-based solutions, including either hardware or software/SaaS and recurring revenue models highly preferred

·         Understanding of the inner workings of restaurant, retail and/or service-related businesses a plus

·         Cold call sales experience including a demonstrated success utilizing cold calling for new business prospects

·         Strong communication, presentation, multitasking, financial and analytical skills

·         Proficient in Microsoft Office and Windows based applications (Excel, Word, PowerPoint, Outlook, etc.) and usage of CRM systems such as NetSuite

·         College Degree is preferred, or applicable work experience  

Location: Dallas/Ft. Worth, TX
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Apply at: https://long-range-systems.hiringthing.com/job/83365/inside-sales-account-manager